Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your use of this service, including access to products and services provided by Coastal Cycles & Repairs. By using our site, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase or booking a service.

1. Use of Our Services

Our site offers new and used bicycle sales, professional repairs and maintenance, cycling accessories, custom builds, and bike fit services. You must be at least 18 years old or have the consent of a guardian to use our services and enter into binding agreements.

2. Product Information and Availability

We strive to provide accurate product descriptions and availability through our site. However, Coastal Cycles & Repairs does not guarantee that all information is error-free, complete, or current. Product availability may change without notice, and we reserve the right to discontinue or limit quantities of any product or service.

3. Orders and Payments

• All orders made through this service are subject to acceptance and availability.
• Prices listed on our site include applicable taxes unless otherwise stated, but exclude shipping and handling charges if applicable.
• Payment must be completed in full before fulfillment of any order or service commencement.
• We accept payments via approved methods as indicated on the site at the time of purchase.

4. Shipping and Delivery

Shipping, where available, will be conducted in accordance with shipping options selected at checkout. Coastal Cycles & Repairs is not responsible for delays caused by carriers or customs. Risk of loss passes to you upon delivery to the carrier or upon in-store pickup.

5. Returns, Repairs, and Warranty

• Returns for products purchased through our site are subject to our Returns Policy, which is available upon request or on our platform.
• All repaired or serviced bikes come with a limited warranty on workmanship for a period as specified at the time of service.
• Custom builds and bike fit services are tailored and therefore non-refundable once work has commenced.

6. User Conduct

You agree not to misuse our platform by engaging in unlawful, fraudulent, or harmful activities. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.

7. Intellectual Property

All content on this platform including text, images, logos, and designs are the intellectual property of Coastal Cycles & Repairs or its licensors. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Coastal Cycles & Repairs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the site or services, even if we have been advised of the possibility of such damages.

9. Privacy

Your use of our service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using this service, you consent to such practices.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the platform. It is your responsibility to review these Terms regularly.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from the use of this service or these Terms will be subject to the exclusive jurisdiction of the courts in Queensland.

12. Contact Information

If you have questions regarding these Terms and Conditions, please contact us via mail at: